Watermain Leak Detection

See inside before you decide

Distribution losses, located.

Watermain Leak Detection locates losses on distribution mains and services with acoustic correlation and pressure testing.

This site focuses on mains and services: acoustic locating before excavation, with dig-ready reporting.

How it works

  1. Describe the symptoms. Call or email with what you see, hear or smell, and when it appears.
  2. On-site investigation. Non-invasive methods narrow the search: acoustic, thermal, moisture, tracer gas or line tracing as needed.
  3. Confirm the source. Every clue is confirmed by a second method before it is reported.
  4. Written report. Findings, evidence, limitations and next steps, formatted for owners, managers and insurers.

See the full process

Greater Vancouver coverage

  • VancouverCity of Vancouver, including Downtown, Kitsilano, Mount Pleasant, Kerrisdale, Dunbar, Hastings-Sunrise and surrounding neighbourhoods.
  • BurnabyMetrotown, Brentwood, Lougheed, Edmonds and SFU/university areas.
  • RichmondCity Centre, Steveston, Terra Nova and surrounding districts.
  • SurreyWhalley, Newton, Fleetwood, Cloverdale, South Surrey and Grandview.
  • White RockWhite Rock and the South Surrey waterfront.
  • New WestminsterDowntown New West, Sapperton, Queensborough and Uptown.
  • CoquitlamBurquitlam, Austin Heights, Westwood Plateau and Town Centre.
  • Port CoquitlamCitadel, Oxford Heights and the downtown core.

All service areas

Common questions

Can you inspect a line that keeps backing up?

Often yes. Standing water can limit the camera, so the line may need cleaning first; the report will say what was visible.

Do you clean or repair pipes?

No. Inspection and documentation only; cleaning, repair and replacement are contractor work.

Do you locate the defect on the surface?

Yes. Defects are located and marked where locator access is available.

How long does an inspection take?

Most residential lines take under two hours; larger systems depend on access and line length.

All FAQs